By working with Ascension Agency, you agree to the following terms:
While Ascension Agency prides themselves in offering a month-to-month service, we do have a strict cancellation policy in place to help us run our services more smoothly.
This cancellation policy is activated immediately upon the first payment that is given to Ascension Agency. In other words, as soon as we begin working together, you agree to the following terms:
If you’d like to cancel or pause Ascension Agency’s monthly services, you must notify one of the Ascension Agency team members in writing at least 72 business hours before your next payment is due.
If you write to us 72 hours before, the day of or the day after your payment, we cannot cancel or pause services for that month. With that in mind, we are happy to cancel or pause services for the following month.
Ascension Agency does not do any sort of refund. As soon as a payment goes through, Ascension Agency cannot reverse it. The only way to prevent a future payment from going through is by notifying one of the Ascension Agency team members in writing at least 72 business hours before it goes through.
We understand that this is a very strict cancellation policy, but this is the only we are able to offer a month-to-month service and solution.
Thank you for your understanding in advance,
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